freelancer
Email Verified KEBAFILWE KELEBILE
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Member since 07/18/2022

I am an IT Professional, a Business Analyst, Risk Management Champion

  • $12.00 / hr
  • Botswana
  • Save

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Ongoing projects

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Cancelled projects

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Experience

IPMS ASSISTANT

  •  PPADB
  •  Jun 2016 - May 2022

• Training and assistance of Bidders, Procurement Entities, Ministries in e bidding/ online tendering system.
• Follow up on outstanding requests from Procurement Entities, Bidders and ensure timely resolution
• Provide support and assistance in the registration of contractors during the registration process
• Data analyst, merging of applications and correction of information in IPMS.
• Verification of applications for contractors in IPMS.
• Attend all scheduled staff meetings or training programs
• Serve as an appropriate role model and guide for Contractors, Procurement Entities

IT SERVICE DESK

  •  PPADB
  •  Mar 2016 - May 2016

• Provide service to customers via telephone and email
• To ensure customers contacting the service desk are dealt with professionally and efficiently.
• Follow up on outstanding requests and ensure timely resolution
• Inform Supervisor of recurring problems.

IT HELPDESK SUPPORT OFFICER

  •  Apr 2014 - Jan 2015

• Responsible for all monitoring, configuration and maintenance of all VMware or other virtual systems.
• Responsible for setup/configuration of computers
• Oversee, recommend, implement, and manage all activities as they relate to all network and server related hardware and software.
• Follow up on outstanding requests and ensure timely resolution
• To ensure CTO staff contacting the service desk are dealt with professionally and efficiently.
• To ensure technicians are informed of support calls and that these calls are frequently monitored
• To highlight staff training and education needs.

Education

MA IN FINANCIAL MANAGEMENT

  •  AMITY UNIVERSITY
  •  Jun 2014 - Nov 2016

FINANCIAL MANAGEMENT

BSC IN COMPUTING AND ITS PRACTISE

  •  BOTHO UNIVERSITY
  •  Feb 2009 - Jul 2013

COMPUTER SCIENCE