freelancer
Email Verified Katlo Matlapeng
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Member since 07/21/2022

Result oriented IT professional with 3years cumulative experience

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Experience

Intern – IT Support Officer

  •  ICT & Media Services - Central Resource Center: Tlokweng
  •  Nov 2020 - Jan 2022


Duties include: 
* Installing and configuring computer *hardware operating systems and applications 
* Troubleshoot systems and network problems 
*Diagnosing and solving hardware and or software faults 
* Replace parts as required
* Provide technical/desktop support * * Monitor and maintain computer systems and networks 
* Editing and formatting books to large print for visually impaired scholars around the country
* Proof reading, compiling, binding large print books 
* Test and evaluate new technology

Intern – IT Officer

  •  Mafitlhakgosi Primary School
  •  Feb 2020 - Nov 2020

Duties included: 
* Installing and configuring computer * hardware operating systems and applications 
* Talk to staff through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues 
* Troubleshoot computer systems and network
* Monitor and maintain computer systems and networks 
* Troubleshoot systems and network problems, diagnosing and solving hardware and or software faults 
* Replace parts as required
* Provide desktop technical assistance 
* Work continuously on a task until on a task until completion (or referral to third parties, if appropriate) 
* Rapidly establish a good working relationship with other professionals, such as teachers and non-teaching staff

Education

Business Information systems

  •  Limkokwing university of creative technology
  •  Jul 2012 - Oct 2015

Business Information Systems degree program provides students with a foundation in business-related technology, specifically the use of technology to keep systems organized. Information systems can include anything from data storage to networks to business-specific programs...e.g an online ticket booking system.